~5 min

Parent accounts

Create parent logins and link them to their children.

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Transcript

Parents

Parent accounts let families follow results, fees, messages, and school updates.

Open Parents

Open Parent Management from the sidebar to view existing parent profiles.

Create parent

Add a parent profile with contact details, then prepare to link one or more children.

Link children

Link each child so the parent portal only shows the correct family members.

Linking

Correct child links are essential: parents must never see another family’s data.

Review links

Open a parent record and confirm every linked student before sharing login details.

Portal access

Parents sign in with the same school URL using their parent email and password.

Share credentials

Send login instructions securely and ask parents to change the password on first sign-in.

Tip

If a parent cannot see a child, re-check the link on the parent record before resetting passwords.

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