~5 min

Parent: messages and requests

Message teachers and submit family requests.

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Transcript

Messages and requests

Stay in touch with teachers and the school office from the parent portal.

Sign in

Sign in as a parent and open Messages from the sidebar.

Messages

Open Messages to chat with subject or class teachers about the selected child.

Start or continue a thread

Open an existing conversation or start a new one with a clear subject line.

Write clearly

Keep messages short, factual, and about one topic so teachers can reply quickly.

Family requests

Open Family Requests to submit profile or document updates for the office.

Submit a request

Choose the request type, attach details if needed, and submit for review.

Track status

Return later to see whether the school accepted or needs more information.

Tip

Use messages for teacher communication; use family requests for official record changes.

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